It’s no surprise that more and more people are feeling like it’s either unsafe or a hassle to ride BART, and now, another quality of life issue is hampering the transit agency.
“This is not acceptable for us as a society to accept, and nobody that rides our public transportation system should experience this–nobody,” rider Diane Wagner said.
Wagner isn’t talking about the latest round of violence or suspicious behavior on BART. She’s talking about this how a week ago Monday night, she boarded a train at 24th and Mission in San Francisco and found the car completely ransacked.
When she told the train operator, he said he’d seen it all before.
“He goes, ‘The drug people come on the train and they flip over the seats and look for money,’” Wagner said.
And while friendly, Wagner says the train operator did nothing about it, nor did the station agent she told in Castro Valley the next day.
“I’d like to see the train conductor and BART attendant do something instead of saying, ‘We see it all the time. It’s no big deal. We call it flipping.’”
“How they responded to Ms. Wagner…maybe I might have changed a word or two, but the fact of the matter is this is something we address at the end of the line, and there are much more serious problems we encounter on a daily basis that we have to focus on,” BART Director Bevan Duffy said.
Dufty says while he wants riders to have a good experience, BART has more serious issues to deal with than people removing cushions.
He does say over the next few years that will cease to be an issue as more new BART cars come online, with cushions that are not removable.
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