WALNUT CREEK (KRON) — We are hearing from the company that owns an apartment complex with a serious leaky roof in Walnut Creek.

KRON is following up on the MyKRON4 story we first brought you Monday.

KRON’s Kate Cagle spoke to the building management, which now acknowledges it has a complicated problem to solve.

• READ MORE: My KRON 4: Family who says roof was damaged from rain gets help

The landlord, which is a company, said it is “genuinely sorry” for the anxiety, frustration, and inconvenience caused by the faulty roof.

Watch the above video to see Kate’s full report.

This story was brought to our attention by a viewer. If you want to submit a MyKRON4Story, click here.