SAN FRANCISCO (KRON) — Renegade rideshare drivers are creating problems for taxi drivers.
As KRON has shown you this week, these rogue drivers are picking up passengers on the corner hailing a cab.
That is against the rules, and on Thursday night, Stanley Roberts goes in-depth and confronts the violators.
The problem with rogue rideshare drivers is not just in the city but also at the airport.
The agency overseeing the rideshare and taxi services only has seven investigators to monitor violations in the city and six stationed at San Francisco airport.
The agency plans on hiring two additional people in San Francisco soon.
Uber reached out to KRON earlier this week and wanted to clarify the following:
(We) want to clarify, on background, that Uber only works through the app. Street-hailing is an explicit violation of our terms of service and if (these) drivers are indeed partners with Uber, then they will be deactivated….All drivers undergo a local, state, and federal background check before getting onboarded. During the ride, all trips are GPS tracked and folks can share their trip details with their friends and family. This is the sort of transparency that technology enables. It is also important because the service is completely cashless. So riders and drivers don’t have to worry about carrying cash. After the ride, there is a two-way feedback system that allows us to have quality controls.
Uber added that “there are serious consequences for those drivers who break our terms of service.”