DALLAS (AP) – Delta’s travails, and those of its customers, move into day two with the airline canceling nearly 250 flights.
The cancellations Tuesday follow about 1,000 cancelled flights Monday and almost 3,000 delayed flights after an outage at its Atlanta headquarters initiated a global meltdown of it booking and communications systems.
The airline was back online after a number of hours Monday, but the outages were so widespread that it is still dealing with the ripple effects a day later.
The airline posted a video apology by CEO Ed Bastian. And it offered refunds and $200 in travel vouchers to people whose flights were canceled or delayed at least three hours.