SAN FRANCISCO BAY AREA (KRON) — Have you ever been bumped off Caltrain because of your bike? Now, Caltrain has a new way to report the overcrowding.
The new online form, Bike Bump, asks riders to report the date, boarding station, direction of travel and train number of the train they were trying to board.
When the form is filled out on a mobile device, the information is automatically sent and posted to Caltrain’s @BikesOnCaltrain Twitter account.
That Twitter account will also tweet notices when the trains reach bike capacity.
Caltrain hopes this new form will help them to figure out boarding trends and develop information for passengers on daily ridership levels.
The agency’s Gallery trains, which allow entry on cars through one door, can store up to 80 bicycles between two dedicated cars.
The Bombardier trains, which allow entry on cars through two doors, can only hold up to 48 cars between two cars. Caltrain officials said they are working on adding a third car to Bombardier trains that would increase the total of spaces to 72.
The online form can be found at http://www.caltrain.com/bikebump.